Please note that all returns and exchanges are subject to the following terms and policies:You can return most products within a period not exceeding 14 days from the original purchase date, provided that the products are unused, in their original new condition, and in the original packaging as receivedIt is mandatory to provide all necessary documents, including the product manual and purchase receipt, which includes any part or accessory related to the product being returned.If you receive a damaged product, please notify us via email at info@fuse-apps.com within 48 hours from the date of deliveryPlease attach a photo of the damaged product, as well as a photo of the packaging and the receipt of product deliveryDetails of Returns and Exchanges: You can return your order and seek a replacement in the following cases:The product is damaged or has a manufacturing defect.An incorrect item was delivered in terms of color, size, or quantity.Some parts or accessories specific to the product are missing.Certain electrical products cannot be returned if misused, as determined by our technical team's assessment for the reason for return. Our technical assessment will be sent to you if the product is found damaged or incomplete, and our customers are required to send a video clip during the unboxing process to initiate the return processAll products must be returned in their original condition, with all their accessories and the original packaging from the company as delivered, accompanied by the invoice.